Privacy Policy

Effective Date: August 10, 2026

Art by Renee respects your privacy. This Privacy Policy describes how information is collected, used, shared, and protected when you visit ReneeArtOriginals.com, contact us, browse a gallery, or place an order.

Art by Renee is an art brand operated by AiWizards LLC. In this policy, “Art by Renee,” “we,” “us,” and “our” refer to AiWizards LLC and the Art by Renee brand.

1. Information We Collect

Information You Provide

We may collect information that you voluntarily provide, including:

  • Your name

  • Email address

  • Telephone number

  • Billing and shipping address

  • Order and product selections

  • Messages, questions, or customer-service requests

  • Information submitted through contact forms

  • Marketing preferences, when applicable

Order and Transaction Information

When you place an order, we may receive information such as:

  • Products purchased

  • Order amount

  • Shipping method

  • Transaction status

  • Partial payment-method details

  • Refund, dispute, or chargeback information

Full payment-card information is processed through Stripe and is not entered directly into Art by Renee’s own systems. Stripe processes customer and transaction information for payment processing, authentication, fraud prevention, and related services.

Information Collected Automatically

Pixieset and other service providers may automatically collect certain technical information, including:

  • Internet Protocol address

  • Browser and device type

  • Operating system

  • Approximate geographic region

  • Pages viewed

  • Date and time of access

  • Referring website

  • Cookie and session information

  • Interactions with the website and checkout

Pixieset and Stripe use cookies and similar technologies to operate their services, provide security, remember settings, and help prevent fraud.

2. How We Use Information

We may use personal information to:

  • Operate and maintain the website

  • Display galleries and store products

  • Process payments and orders

  • Produce, package, and deliver purchased artwork

  • Calculate taxes and shipping

  • Send order confirmations, shipping updates, and service messages

  • Respond to questions and provide customer support

  • Prevent fraud, misuse, and unauthorized transactions

  • Maintain accounting, tax, and transaction records

  • Enforce our Terms of Service and Terms of Sale

  • Comply with legal requirements

  • Improve the website and customer experience

  • Send promotional messages when you have requested or agreed to receive them

We will not use an order email address for unrelated promotional marketing unless you have agreed to receive those communications.

3. How Information Is Shared

We may share information only as reasonably necessary with service providers that support the website and store, including:

  • Pixieset, which hosts the website, galleries, and store

  • Stripe, which processes payments and helps prevent fraud

  • Professional print laboratories, which produce ordered artwork

  • Shipping carriers, which deliver orders

  • Tax-calculation and accounting providers

  • Technology, security, hosting, and customer-support providers

Professional labs may receive the image, product specifications, customer name, shipping address, and other details needed to produce and deliver an order. Pixieset’s automatic-fulfillment service sends eligible orders to professional labs for printing and direct shipment.

We may also disclose information:

  • When required by law, subpoena, court order, or valid governmental request

  • To investigate fraud, security concerns, or violations of our policies

  • To protect our rights, customers, business, or the public

  • In connection with a merger, financing, acquisition, restructuring, or sale of business assets

Art by Renee does not sell personal information in exchange for monetary payment.

Third-party providers may independently collect and process information under their own privacy policies.

4. Cookies

The website may use cookies and similar technologies needed to:

  • Load and operate website features

  • Maintain shopping-cart and checkout sessions

  • Remember visitor selections

  • Protect the website and prevent fraud

  • Process payments

  • Understand basic website performance

You may control cookies through your browser settings and through any cookie-preference tool displayed on the website. Blocking essential cookies may prevent portions of the store or checkout from working correctly.

Pixieset offers a cookie banner with controls for required and optional cookie categories.

5. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Complete and support orders

  • Maintain business, accounting, and tax records

  • Resolve customer-service matters

  • Prevent fraud

  • Handle disputes or chargebacks

  • Enforce agreements

  • Meet legal obligations

Retention periods may vary depending on the type of information and the reason it was collected.

6. Data Security

We use reasonable administrative and technical measures to protect personal information.

However, no website, internet transmission, payment system, or electronic-storage method can be guaranteed completely secure. You should use caution when sending personal information electronically.

The Federal Trade Commission advises businesses to collect only the information they need, safeguard it appropriately, and dispose of it securely when it is no longer required.

7. Your Privacy Choices and Rights

Depending on where you live and subject to applicable law, you may have the right to:

  • Ask what personal information we maintain about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Request a copy of certain information

  • Object to or restrict certain uses

  • Withdraw consent where processing is based on consent

  • Unsubscribe from promotional emails

We may need to verify your identity before completing a privacy request. Some information may need to be retained for orders, taxes, accounting, fraud prevention, dispute resolution, or other legal obligations.

To submit a request, contact reneeartoriginals@gmail.com.

8. Children’s Privacy

This website is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.

If we learn that such information was collected, we will take reasonable steps to delete it. COPPA applies to websites directed to children under 13 and to other services that knowingly collect their personal information.

9. International Visitors

Art by Renee is operated from Pennsylvania, United States.

Information may be processed or stored in the United States, Canada, or other locations where Pixieset, Stripe, print laboratories, shipping providers, or other service providers operate. Those locations may have privacy laws that differ from those in your jurisdiction. Pixieset states that information may be transferred or processed outside a visitor’s home country through recognized data-transfer mechanisms where required.

10. Third-Party Links

The website may contain links to websites or services operated by others. We are not responsible for the content, security, or privacy practices of third-party websites.

Review the privacy policy of any third-party service before providing personal information.

11. Changes to This Policy

We may update this Privacy Policy when our services, technology, business practices, or legal obligations change.

The revised policy will be posted on the website with an updated effective date.

12. Contact

Questions or privacy requests may be directed to:

Art by Renee
Operated by AiWizards LLC
Email: reneeartoriginals@gmail.com
Website: ReneeArtOriginals.com